Coronovirus (COV-19 Update): Maui Mayor Michael Victorino has issued a "stay at home, work from home" order taking effect on Wednesday, March 25th through the end of April. The safety and wellbeing of our employees, island community, and guests continues to be our #1 priority, and as a result, Trilogy is extending our tour suspension in accordance with the mayor's recent announcement. Guests with a pre-existing tour with will receive a cancellation email and refund from us. We look forward to resuming normal operations as soon as we are safely able.
Trilogy Excursions recognizes your need for reasonable control of personally identifiable information that you share with us. Personally identifiable information is any information that is associated with your name. Trilogy Excursions uses your information to better understand your needs, interests, and to provide you with better service. Our policy regarding the privacy of your information covers the following:
Trilogy Excursions will not sell, rent or lease your personally identifiable information to other companies. Trilogy Excursions will not share your personal information with a third party company without your permission. Unless we have your permission or are required by law, we will only share the personal data you provide with other Trilogy Excursions entities and/or business partners who are acting on Trilogy Excursions? behalf.
Trilogy Excursions strives to keep your personally identifiable information accurate. We will provide you with access to your information upon request. Trilogy Excursions is working to make it easier for you to review and change the information Trilogy Excursions stores about you via online access. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to your data.
Trilogy Excursions is committed to ensuring the security of your information. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. We may use third party services such as Google Analytics that collect, monitor and analyze this information.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Aloha and thank you for choosing Trilogy Excursions (the “Company”), Hawai’i’s oldest sailing company. This Terms and Conditions governs your purchase through www.sailtrilogy.com (the “Site”). PLEASE READ THIS TERMS AND CONDITIONS CAREFULLY.
Credit Card Charges: By clicking “I’ve read and accept the terms and conditions and understand the cancellation policy.” you authorize the Company to charge your credit card for the amount specified, including taxes and fees. Credit card purchases will be processed through Trilogy Excursions on Maui, Hawaii.
Cancellation Policy: Cancellations for reservations with 1-8 guests must be made a minimum of 48 hours prior to tour departure time to be eligible for a refund and 72 hours prior for parties of 9 or more. The Company understands that plans may change suddenly for unexpected reasons and we will try to accommodate guests whenever possible. All changes to a reservation are final and non-refundable.
We want you to be Happy: Our primary goal is your safety and satisfaction. We are known for our Ho’okipa (hospitality) and work hard to give you an incredible experience! However, if you are sorely disappointed with your tour experience, please contact us directly and provide any feedback you wish to share. We listen!
Governing Law: The validity, construction, and interpretation of this Terms and Conditions, and the rights and duties of the parties hereto, will be governed by and construed in accordance with the laws of the State of Hawaii in the United States, excluding its conflicts of laws principles.